We asked 4 AI models to recommend the AI helpdesk features. Here's what GPT-4.1, Gemini, Grok, and Llama agree on.
🏆 AI Consensus Winner: Zendesk Answer Bot — recommended by 2/4 models
🔴 AI Confidence: LOW — no clear winner
AI Consensus
These products were recommended by multiple AI models:
- Zendesk Answer Bot
- Ada
- Intercom Resolution Bot
- Intercom
What Each AI Recommends
| Rank | GPT-4.1 | Gemini | Grok | Llama |
|---|---|---|---|---|
| 1 | Zendesk Answer Bot | Zendesk Answer Bot | Zendesk AI | Zendesk |
| 2 | Freshdesk AI | Intercom Resolution Bot | Intercom | Freshdesk |
| 3 | Ada | Freshdesk Freddy AI | Freshdesk (Freddy AI) | Intercom |
| 4 | Intercom Resolution Bot | HubSpot Service Hub AI Tools | Gorgias | ServiceNow |
| 5 | LivePerson AI | Ada | Ada | HelpScout |
Best For Your Needs
- Best overall: Zendesk Answer Bot
- Best free option: HubSpot Service Hub AI Tools
- Best for small teams: Intercom Resolution Bot
- Best for enterprises: Zendesk Answer Bot
Methodology
We asked each AI model: "What are the Ai Helpdesk Features? List your top 5 recommendations."
Models used: GPT-4.1 Nano (OpenAI), Gemini 2.5 Flash (Google), Grok 4.1 Fast (xAI), Llama 4 Scout (Meta). No web search was enabled — these are pure AI opinions based on training data.
The "AI Consensus" shows products mentioned by 2 or more models. The winner is the product that appears most frequently in the #1 position.