We asked 4 AI models to recommend the AI customer support best practices. Here's what GPT-4.1, Gemini, Grok, and Llama agree on.
🏆 AI Consensus Winner: Zendesk Answer Bot — recommended by 1/4 models
🔴 AI Confidence: LOW — no clear winner
AI Consensus
These products were recommended by multiple AI models:
- Zendesk Answer Bot
- Ada
- Intercom Resolution Bot
- LivePerson AI
- Drift Chatbot
What Each AI Recommends
| Rank | GPT-4.1 | Gemini | Grok | Llama |
|---|---|---|---|---|
| 1 | Zendesk Answer Bot | Implement a Hybrid Approach | Personalization | Implement Intent-Based Chatbots |
| 2 | Ada | Focus on Customer Intent | Seamless Handoffs | Use Sentiment Analysis Tools |
| 3 | Intercom Resolution Bot | Personalize Interactions | 24/7 Availability | Leverage Knowledge Base Automation |
| 4 | LivePerson AI | Continuously Learn and Iterate | Continuous Learning | Integrate with CRM Systems |
| 5 | Drift Chatbot | Integrate with Existing Systems | Multi-Channel Integration | Monitor with Analytics Dashboards |
Best For Your Needs
- Best overall: Zendesk Answer Bot
- Best free option: Ada
- Best for small teams: Intercom Resolution Bot
- Best for enterprises: Zendesk Answer Bot
Methodology
We asked each AI model: "What are the Ai Customer Support Best Practices? List your top 5 recommendations."
Models used: GPT-4.1 Nano (OpenAI), Gemini 2.5 Flash (Google), Grok 4.1 Fast (xAI), Llama 4 Scout (Meta). No web search was enabled — these are pure AI opinions based on training data.
The "AI Consensus" shows products mentioned by 2 or more models. The winner is the product that appears most frequently in the #1 position.